Support
We're here to help.
Last updated: October 4, 2026
Support for the whole Openly family is email-based, with Mia — our AI assistant — available on every page around the clock.
Ask Mia, 24/7
Tap the green chat bubble in the corner of any page. Mia knows Inventory Openly and the whole Openly family and can walk you through setup, items, photos, and billing questions.
Email the team
For account, billing, or deletion requests, email bill@earydigital.com. We answer from the email on your account, so write from that address when you can.
Quick answers
I can't add or edit items
Adding and editing pause when a trial ends or a membership payment fails. Open Billing in your account to subscribe or update billing — everything comes right back, and your inventory is never deleted.
How do I print a list of everything?
Open any space or section and use the Print list button. You'll get a clean, printable list with totals for that section, that whole space, or everything.
How do I add photos to an item?
Open the item and use the photo button. You can add up to six photos per item, and the first photo becomes the section's thumbnail.
I forgot my password
Use the password reset link on the login page. We'll email you a secure link to choose a new password.
Helpful links
- Billing, Cancellation & Refunds — trial, pricing, and how to cancel.
- Privacy Policy — what we collect and how to request deletion.
- Terms of Service — account rules and acceptable use.
What support can and can't do
We can help with your account, your inventory, billing, and anything on this site. We can't see your full card number or move money — for a disputed charge, contact your bank or card provider with your transaction details.
Never send passwords, bank credentials, or card numbers to anyone — including us. We will never ask for them.
If a printed list looks wrong, email us which space or section you printed and we'll take a look.
Questions about this page? Email bill@earydigital.com.